Terms of service

Shop policies

Welcome to Mixing Spirits! Our number one priority is making your favorite glassware. We create one of a kind gifts and glassware for best friends, weddings, graduations, or just because.

Take a look at the designs in our shop, and if you are inspired to make something completely custom  contact us.

Payment
In order to pay with PayPal you do not need a PayPal Account:

When you select the PayPal Option during checkout, after you submit your order click the “Pay Now” button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

Shipping
Items will ship via USPS within one week after your order is placed and payment is received. . We take great care in packing the items to ensure a safe delivery. Because of this, if an item arrives broken we need a picture of the broken item, as well as the packaging, within 24 hours of receipt. Once that is provided a new item will be sent free of charge.

We love customizing your glassware, and some of our products require customization. In order to make your perfect glassware communication is key. If we do not receive your custom information with the original order, we will contact you via E-mail and delay the ship date by one week. After that week if have not received instructions your order will be cancelled. This policy is in place to ensure that everyone gets exactly the glass they want, we appreciate your understanding and assistance in making your perfect glassware.

Refunds and Exchanges
Because we do not accept returns the order cannot be refunded after the item is etched. Prior to etching any custom order you will be sent a message via E-mail with a proof for approval. These are one of a kind items created especially for you, once you approve the image it will be etched and returns are not accepted.
Additional policies and FAQs
Custom orders are not only welcomed, but encouraged. One of the best parts about the work we do is the ability to create one of a kind pieces just for you. It is very satisfying to be able to make your vision come to life on a piece of glass.

If you have any questions or feedback we would love to hear from you, our number one priority is a beautiful etching you can enjoy for years to come.